October 14, 2026

IoL issues warning to licensees over fraudulent payment demands

The Institute of Licensing has issued a warning to licensees across the UK to remain vigilant against fraudulent licensing officers attempting to scam businesses. 

The warning comes amid reports of individuals posing as licensing officials to demand immediate payment of fees, often through bank transfers or cash payments.

“These scams target licensed premises, including those selling alcohol or offering late-night refreshments, and exploit the trust of business owners,” said executive officer Sue Nelson. “In some cases, scammers have used mobile phone numbers to contact licensees, claiming that their fees are overdue and threatening consequences if payments are not made promptly.”

Licensees are encouraged to verify the identity of anyone claiming to be a licensing officer, contact local councils directly to confirm the legitimacy of any payment requests, and avoid making payments through unverified methods.

“Legitimate licensing officers will never request payments via bank transfer or cash. Payments should only be made through official, secure and verified channels, such as the official council websites and payment engines.”

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