Click, Boomerang Digital’s advanced management solution is demonstrating that ‘knowledge is power’ providing operators with business-critical insights and real time data. Real Fun Group are big supporters of the system with Head of Slots, Ben Pitts outlining what the amusement venue management software delivers for the business.
“Simple to use delivering accurate real time data, enhanced collection accuracy and improvements to variance control’ are some of the key features of Boomerang Digital’s Click solution, according to Ben Pitts, Head of Slots at the Real Fun Group.
Commenting following the installation of the Click advanced management solution to Real Fun Group’s Tonypandy venue, he confirmed: “Our first installation was in November 2024 and Tonypandy is the sixth of 11 venues to feature the Click system. The access to real time data provides us with unprecedented insight to business performance which aids decision making helping to maximise performance of the current estate and also inform further product investment.”
Highlighting the simplicity of the system he noted: “Click is straightforward once the team has become used to the system and from our experience it generally takes two weeks of full collections to achieve this.”
Developed in consultation with the Boomerang customer base, Click has been created to ensure that it is completely scalable as Boomerang Digital Director of Account Management Iain Lunt explained: “Customers are able to opt for a simple TITO only system and build on that to a manual meter entry system via the handheld device or have the complete data capture collection system.
“It can connect to multiple Paystation manufacturers and of course be fully integrated with the Boomerang Paystation range offering all the membership loyalty functionality along with full reporting into the system. It’s perfect for single or multi-site operations which is why the Click footprint is growing week by week with customers from the Bingo, AGC and FEC sectors opting to join what is the industry’s most developed system.”
As well as enhancing performance customer feedback has shown that Click also reduces staffing requirements: “TITO systems are renowned for cutting down on operational time and cost – with no hoppers to constantly top-up staff are free to concentrate on other tasks” states Lunt. “Also, the ease with which operators can pull multiple reports ranging from MGD reporting to venue area income reports makes the task of operating an efficient arcade a whole lot easier.”
Combining features traditionally found in multiple products into a single unified platform Click is an operator-centric system: “Demand is increasing week by week as word spreads about its features, operational benefits and ease of use” stated Lunt. “Its’ versatility means that it meets the needs of operators of all sizes and is as relevant to an SME as it is a plc. It’s not unusual for trials run with multi-site customers to extend to full estate roll outs. Part of the Boomerang philosophy is to always work shoulder to shoulder with our customers, listen to their feedback and when possible incorporate ideas into the development programme. Sometimes seemingly small suggestions can have a profound impact on performance which in part explains why Click is in such demand.”
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Ben Pitts said……. “The access to real time data provides us with unprecedented insight to business performance which aids decision making helping to maximise performance of the current estate and also inform further product investment..…
