“The SR Exchange is, as far as I am aware, unique. The bringing together of venue-based colleagues from throughout the land based AGC sector, to share best practice and discuss the issues that they deal with ‘at the coal face’ is a huge benefit to Bacta members.

The event, which is free of charge to members, is a testament to Bacta’s focus on safer gambling and to helping members – large and small – to learn from one another and from Bacta’s support officers. 

As the country’s largest AGC operator and a major UK-based manufacturer and supplier of gaming machines we think it vital to show our support for what Bacta is trying to achieve with the event.  

We know first-hand from our venue staff how valuable the Exchange is and are proud to have been involved since its inception. Sponsoring is essential to allow Bacta to keep the event free of charge.

We rightly expect a lot from our venue employees and the Exchange is an opportunity to really explore their experiences and perspectives. They are the practical experts in customer focus and their experience helps us to help our customers.

We all have something to learn and while presentations and training are critical, the sharing of first-hand experience and best practice is a unique offering. Our shared industry goal of minimising gambling related harms amongst our customers will continue to keep the SR Exchange relevant and essential.”

Tom Allison: Director Novomatic UK