A combination of best in class technology, a forensic attention to detail and a steadfast commitment to customer training has helped to ensure that Boomerang Digital’s Jigsaw Touchscreen Entertainment System remains the number one choice for operators across sectors.
Gaming technology brand Boomerang Digital has signed a new three year agreement with award winning holiday park operator John Fowler for the supply of the market leading Jigsaw Touchscreen Entertainment System.
The agreement continues a highly successful and long-standing relationship which started in 2016 when John Fowler became one of the first operators to adopt Jigsaw with the entertainment system continuing to play a pivotal role in delivering best in class customer engagement and entertainment.
Announcing the agreement Freddie Shreeves, Boomerang Digital’s Director of Sales said: “We are delighted to extend our relationship with John Fowler Holiday Parks, an award winning family owned business that puts customer service at the heart of everything it does and which has been delivering memories for generations of holidaymakers since 1953.”
He continued: “The Jigsaw Entertainment System is a comprehensive solution that brings everything an operator requires to entertain its customers into a single seamless user-friendly package.
“To complement the intrinsic capabilities of the system and enable consumer-facing staff to maximise its potential we provide comprehensive staff training programmes which are expertly delivered by Boomerang Product Manager Bradley Royce who previously worked in holiday parks as an Entertainments Manager and consequently possesses a forensic knowledge of the sector including the imperative of engaging with customers in a compelling way.”
Cathie Higgs, Sales Director at John Fowler, confirmed: “We have been part of the Jigsaw journey from the outset, and it speaks volumes when a business relationship is fast approaching its 10th anniversary.
“We regularly use Jigsaw for music, advertising, bingo, mini-games, interactive quizzes – including Linked Quiz – the jigsaw mobile app, karaoke, and music videos. We have complete confidence in the product and its capabilities, as well as in Boomerang’s support and service. Their team consistently delivers on promises, takes feedback on board, and swiftly resolves any issues to our full satisfaction. The Jigsaw system is constantly evolving, and Boomerang provides annual training and ongoing support to ensure we get the most out of the platform.”
The Jigsaw Entertainment System is trusted by operators across holiday parks, AGCs, bingo clubs, cruise ships, pubs, and social clubs. It delivers music, games, karaoke, and advertising at the touch of a button, offering seamless, professional entertainment. With Sunfly karaoke tracks, bingo for cash prizes, and interactive games accessible by staff at a swipe of a screen, Jigsaw ensures venues can engage their audience effortlessly.